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Job Number6302
Job TitleAnalyst II NGGJP0003337
LocationY
Salary RangeDOE
Requirements • Preferred 4 year professional degree or equivalent: Human Resources experience desired.  • Process methodology experience in Six Sigma, Lean Six Sigma or equivalent.  • Previous working experience with Customer Service toolsets and technology (e.g. Case Management System, Knowledge Base System) desired.  • Knowledge of relevant project management methods and experience managing project teams with cross-function projects enabling teams to operate innovatively, effectively and efficiently.  • Ability to travel to other locations required (20%)  • Tools/Technology: MS Visio and Excel (VLOOKUP and Pivot Tables) experience desired.  • Ability to work with ambiguous project definitions, to function in unstructured work situations, and drive structure into such situations.
DescriptionDemonstrable processes improvement experience within complex organization.s  Awareness of HR Processes and willingness to develop processes for recruitment, position management, compensation etc.  Ability to write Standard Operating Procedures, Job Aids, and Work Instructions. Basic project management experience and understanding.  System knowledge desired in SAP and/or Success Factor.