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Job Number6193
Job TitleCustomer Service Technician
LocationCT
Salary Range$15/hr
RequirementsHigh School degree or equivalent Customer service experience required Inside sales experience required The following software is desired, but not required: CRM software/database, manufacturing software, UPS shipping software Proficient with Word, Excel & Outlook is a MUST Type at least 40 WPM accurately is a MUST
DescriptionResponsible for seeing all sales orders through from order approval to shipment Proactive account development and follow-up with clients on current orders, past orders, and issues Assist customers with product and procedure questions Data entry and maintenance of a client database; running and printing reports regularly Assist with maintaining marketing material (i.e. catalogs, brochures, price lists) Handle shipping clerk administrative duties: computer entry work, UPS software entry, printing shipping documents and labels and tracking shipments